Chase Manhattan Mortgage Review
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Chase Manhattan Mortgage Corp., a retail and wholesale mortgage company whose parent company is the mega-bank, Chase Manhattan Bank, rose in prominence during the real estate boom as a leading mortgage lender and servicer. In early 2001, Chase Manhattan Mortgage also purchased Advanta Mortgage.
We located a Chase Mortgage website, seven telephone numbers, and more than a few past customer and former employee complaints.
Chase Manhattan Website and Phone Contacts
Chase Manhattan Website: http://mortgage.chase.com/
Chase Manhattan Phone:
Current Customer Service:
800-848-9136
(800) 848-9117
(866) 756-8747
(800) 548-7912
(858) 674-3322
(858) 674-1800
(800) 538-8762
Fax: 614-422-7575
Address: 3415 Vision Dr, Columbus, OH 43219-6009
Chase Manhattan Mortgage Review
As a mortgage broker for over 15 years, how could we not come across the biggest name in banking. However, we heard a lot about them from other brokers who pushed the Chase home equity mortgage programs. This was one of their most aggressively marketed programs. I didn’t like their promoting the 100% CLTV home equity programs, so we stayed as far away from them as possible.
Any retail mortgage seller that services their own loans with this many consumer complaints should be avoided.
NOTE: If you are facing foreclosure and need information on how to save your home, check out our book, Stop Your Foreclosure Now!
It appears when I search for complaints against Chase Manhattan Mortgage, there are many. Click the link to see all the Chase Manhattan Mortgage complaints listed in Google.
BBB Activity on Chase Manhattan Mortgage Corp.
“BBB processed a total of 576 complaints about this company in the last 36 months, our standard reporting period. Of the total of 576 complaints closed in 36 months, 217 were closed in the last year.”
BBB DBA Names:
Chase Investment Services Corp.
Chase Manhattan Bank
Chase
J.P. Morgan Chase & Co.
CMMC
Chase Manhattan Corporation
Chase Home Finance
Chase Home Mortgage Corp.
Advanta Finance Corp
Advanta Mortgage Corp. USA
Advanta National Bank
Chase Manhattan
Chase Manhattan Mortgage
Chase Manhattan Mortgage Corp
Chase Manhattan The
Chase Manhattan Bank Home Finance
See Comments Below to Add/Read Customer Opinions On Chase Manhattan
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Author: The Mortgage Insider
Date: November 7, 2008
Tags by Post Company Ratings, Complaints, Mortgage Company Reviews
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We were victims of the Hurricanes of 2004 in Florida. We had Chase Manhattan who misled us every time we called. The house was destroyed and the insurance company did not want to cooperate. I contacted them so we could get them to back us. They just wanted the small check that the insurance issued us, but would not help us. Their solution, “well, we could just start foreclosure proceedings!” We were not even behind on our payments, that’s the kicker. When we had no other alternative, we sold the house. Chase Manhattan kept our insurance money until 45 days after the house was closed on. They also reported us late on our last payment when I was told not to pay it due to the closing at the first of the month! We received our money via wire transfer the exact day of closing and were given a receipt where the mortgage was paid off at Chase before we left the closing. I would not suggest anyone using them for a mortgage. They are the worst in the world. Run quickly away from them.
We had a VA mortgage through Chase and sold it through a short sale in 2007. They never closed my account properly and reported me 6 months behind on my mortgage after we sold it. It took me almost a year for them to fix it. They finally did and we are trying to get another house and they reported us 30 days late on a closed account. Don’t go through Chase. Everytime you call to talk to someone they lie to you and transfer you somewhere else. Hopefully I can get it fixed sometime soon.
I have had to call four times just to be given a different telephone which prompts me to hang up !!
IF YOU ARE LOOKING UP CHASE MORTGAGE COMPLAINTS IT IS ALREADY TO LATE THEY HAVE YOU IN THEIR TENACLES. TRUST ME SELL SELL SELL