Taylor Bean & Whitaker Mortgage Review
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Taylor Bean & Whitaker Mortgage Corp. is a retail and wholesale mortgage company who through a nationwide broker network rose to national prominence as a mortgage lender and servicer. We located a website, seven telephone numbers, and more than a few past customer complaints.
Taylor Bean & Whitaker Website and Phone Contacts
Taylor Bean & Whitaker Website: http://www.taylorbean.com/
Taylor Bean & Whitaker Phone:
888-225-2164
352-351-1109
800-728-1129
(866) 409-2665
(877) 843-1631
Foreclosure & REO:
Collection Counselors at 1-800-530-2602
Address: TBW National Headquarters, 315 NE 14th Street, Ocala, FL 34470
Taylor Bean & Whitaker Mortgage Review
As a mortgage broker for over 15 years, Terri and I came across these guys but never brokered any loans to them. However, we heard a lot about them from other brokers who pushed the stated income programs of TB&W. This was one of their most aggressively marketed programs. I didn’t like stated income or subprime loan programs and stayed as far away from them as possible.
Any retail mortgage seller that services their own loans with this many consumer complaints ranging from mis-allocated escrow payments to erroneous late fees should be avoided. Taylor Bean & Whitaker has those type of complaints from past customers.
NOTE: If you are facing foreclosure and need information on how to save your home, check out our book, Stop Your Foreclosure Now!
It appears when I search for complaints against Taylor Bean & Whitaker, there are many. Click the link to see all the Taylor Bean & Whitaker complaints listed in Google.
BBB Activity on Taylor Bean & Whitaker Mortgage Corp.
” Based on BBB files, this company has a satisfactory record with the BBB. Any complaints processed by the BBB in its three-year reporting period have been resolved. The number and type of complaints are not unusual for a company in this industry.”
See Comments Below to Add/Read Customer Opinions On Taylor Bean & Whitaker
We would really like to hear your experience with Taylor Bean & Whitaker so add your comments in the section below.
Thanks!
Author: The Mortgage Insider
Date: November 6, 2008
Tags by Post Company Ratings, Company Reviews, Mortgage Complaints
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We have been waiting 3 months to close on a home. They can’t get their act together. They keep making request for documents that were sent weeks before. Honestly, our guy couldn’t read our bank statement to see if we had the money to cover closing cost and such. It’s basic accounting!! We’ve missed our closing date, twice! It’s more money we’ve wasted in storage fees that I highly doubt they’d take into consideration. Judging by their ignorance it is no wonder our economy is in the state it’s in.
Taylor, Bean and Whitaker are the WORST! As a state employee in a state where furloughs were instituted several months ago, I have fallen behind on my mortgage. Like many of you, I requested assistance and provided TBW all of the necessary paperwork in May. I have heard NOTHING from TBW. Also, I recently made a payment via phone with Sparta Servicing, the company TBW hired to take payments because they are so far behind. My payment was accepted and I was given a confirmation number. However, the payment never cleared my bank. I called TBW and was sent to Sparta, who told me they had been told by TBW the day before (a week after my payment was made) that they would no longer accept phone payments from people who are a month or more behind. I was told I had to make my payment with a cashier’s check, which I did. I sent it overnight by Fed Ex. I was told my phone payment could not and would not be processed. Imagine my surprise when two weeks later, TBW put it through, causing my bank account to be negative $900 (that includes the $350 in overdraft fees)! I called Sparta, who said it was TBW’s fault. TBW said they could refund my money but it would take ten days. I literally had NO money in my account to live on until my next pay day. Luckily, my bank realized quickly that TBW screwed me and they refunded the money. However, a week later and I am still dealing with overdraft fees, all thanks to TBW. I have filed a complaint with the Florida Attorney General (TBW is headquartered there) and the BBB.
This place is a nightmare! We have been trying for over 9 months to get our mortgage re assessed due to financial problems. No luck, no contact, no nothing. We ended up getting legal papers for foreclosure and they told us our house was to be up for sherriffs sale….even before the judge approved any foreclosure! The right hand does not have a clue what the left hand is doing in this company. We were also charged for insurance at 3 times the rate, even though we had insurance on the house…that was a mess! We have been transfered to sparta also, now I’m just waiting to see what happens from here!
The judge does not have to approve a foreclosure.If you have been trying over 9 months to have things worked out, how much money do you have saved up? I am sick and tired of others complaining or throwing the blame on mortgage companies for there financial crisis. Nothing in any documents that you signed at closing states that if something happened the mortgage company had to somehow rescue you.I understand and sympathize for some of those who are facing foreclosure. But others who just sit back and wait to be “bailed out” I do not and feel they should lose there home. These are the ones making it hard for the ones that actually need help. We really as a country need to have a new way of thinking. Instead of putting all our trust in man, we need to honor our Lord and Savior Jesus Christ. Until then this country will continue to be in turmoil
Oh God! (No pun intended) Another religious zealot who thinks that ‘prayer’ is going to somehow save the world, and in this case, help people out of a financial mess! There is no doubt that many people have caused their own problems by getting into mortgages they could not afford, but your comment is typical of the scary far right and truly unrelated, unwanted, and of no help to anyone.
So please, spare us all and keep your religious comments to yourself. Unless you can offer some constructive solutions that are relavant to THIS topic, I would suggest that you post your unwanted comments on the 700 Club webpage.
And by the way, most of the wars throughout history were the result of different relgious beliefs. People like you who ’say’ you love everyone, are actually the biggest hypocrites of all, since people like you ONLY acknowledge thoughts and comments that YOU approve of, and are offered by those who have the same closed mind and THINK exactly like you do – anything else is just ‘rubbish’ and disregarded! And you know the latter statements are all true. So STFU.
Now, get inside your SUV with the fish on the back and run along….
what are you so ANGRY about?
Not angry at all “Betty” – just making a point that we don’t need to be reading the following **** on a Real Estate Mortgage website;
“we need to honor our Lord and Savior Jesus Christ. Until then this country will continue to be in turmoil”
“STFU” sounds very angry to me. I agree with you, stating religious beliefs have no place on a RE mort website, but really Mike “STFU”. Take it easy.
I think it’s funny, ever since I first learned of that term I realized what a great and to the point statement it is – and it’s not angry at all – just a simple command in response to something that really does not belong on this site.
I am realist with an ‘A type’ personaliy Betty. Too many sensitive people take other peoples’ opinions a little too personally. And I am very relaxed
Thank you Mike, you’re right. Have a nice day:)
For all you poor souls, and I sincerely sympathize with all of your situations, who have been banking on a Short Sale, but have been disconnected, ignored, or missed the deadline to close because of Taylor Bean’s lack of communication or ANY BANK’s for that matter, here’s the deal – THE BANKS DO NOT WANT SHORT SALES BECAUSE THEY GET PAID BY THE GOVERNMENT UP TO 10% ON FORECLOSURES!!! THEY DO NOT MAKE MONEY ON SHORT SALES – DON’T BELIEVE ME, IT IS THE TRUTH.
We were being not smart when we purchased our home in 2006. As first time home buyers we just didn’t do our research. We ended up getting a no doc loan through TB&W. We had both of our 1st and 2nd mortgages through them, but shortly after closing they sold our 2nd mortgage. Anyhow in January 2009 it became evident that we couldn’t keep up with the payments, we attempted to refi/mod but our income wasn’t high enough so we listed our home for short sale. We got an offer at the start on March which our attorney then forwarded to both mortage holders. The second one came back with their approval at the start of April, we heard NOTHING from TB&W. Our attorney and us called numerous times, often not getting through. When we were lucky enough to get through they would hang up on us (they use the excuse that the line was disconnected through no fault of their own, except it happened more than a few times). Yesterday (June 10) we heard from the realtor that the buyers backed out. I found a back door number to TB&W through the consumer affairs website and miraculously got through. Guess what we found out? On June 1st TB&W transferred servicing (they are still the holders) of the loan to a 3rd party to deal with the loss mitigation (the company is SPARTA). They claim to have no information on our loans including the package our attorneys sent them numerous times. We called SPARTA and they also claim to have no information on the package, but they do claim to have a 20 day turn around once the financial packet is completed. My biggest peeve, other than we lost our buyers, is that TB&W never informed us of the transfer. We only knew through a coincidental call. It is obvious that the lack of contact was due to their knowledge that they were going to transfer the service to the 3rd party reps. They are a horrible mortgage company, and I wouldn’t wish them on my enemy. I am filing a complaint with our states attorney general because I feel that they have a responsibility to notify us when changing the servicer. They are awful. Don’t get tempted by any rates they offer, it is not worth your time and energy that will be spent later.