Answers - Mortgage Lender

Here is the question:
T Smith asks:
“Does an electronically initialed loan application entitle the lender to charge an application fee if no wet signature is ever submitted? Quicken Loans is charging me $550 based on my electronic initials even though they told me i was under no obligation unless I submitted the wet signature.”
My answers: [...]

Here’s the question…
“Can you please assist us with a problem with FIRST FRANKLIN?
Our refinance was done through them almost three years ago. We had over $25,000.00 worth of damages done to our home with the recent Hurricane Ike. We are having to replace our roof, entire fence, floor downstairs in family room, along with [...]

First, just know that all banks are lenders. So that means the Wells Fargos and Bank of Americas of the world are mortgage lenders….not mortgage brokers.
Then we have a hybrid…a broker with a line of credit that legally gets treated like a bank for the purposes of disclosing rate bump income…yield spread [...]

The question:
“Will my mortgage company work with me regarding my mortgage and payment?”
My answer:
I assume you mean with a loan modification brought on by a rising interest rate or some other reason creating a need to modify the loan and/or the payment.
Sadly mortgage lenders and/or servicers are slow to work with borrowers until they go [...]

Here’s the whole question:
“I just found out the bank my mortgage is with went under. I have not heard from them at all, nor can I get through on any of their many phone numbers. I do not know what to do. Do I still send my payment to the same place? Do I try [...]