Aurora Loan Services Review

Aurora Loan Services (ALS) is a mortgage division owned by Lehman Brothers. Upon researching, we located a website, phone numbers, and a ton of complaints for Aurora Loan Services. They were a heavy subprime lender when Lehman Brothers bought them at the pinnacle of subprime mortgage frenzy.
Aurora Loan Services Website and Phone Contacts
Aurora Loan Services Website: https://www.alservices.com/
Aurora Loan Services Phone:
800-776-9361
(303) 632-3000
Fax: (308) 220-6633
Address: 10350 Park Meadows Drive, Littleton CO 80124
Aurora Loan Services Review
In the case of Aurora Loan Services, if they own your mortgage, you can discuss loan modifications, but of course, modifications on loans not in collection or default is useless. Since ALS dealt primarily with subprime loans unless your state has passed laws restricting the foreclosure of such types of mortgages, you may find them unwilling to deal.
If you are facing foreclosure you need a step-by-step method for dealing with these frustrating servicing companies to avoid foreclosure, click the link to learn more, Stop Your Foreclosure Now!.
It appears when I search for complaints against Aurora Loan Services, there are many. Click to see all the ALS complaints listed in Google.
BBB Activity on ALS
“The BBB processed a total of 90 complaints about this company in the last 36 months, our standard reporting period. Of the total of 90 complaints closed in 36 months, 54 were closed in the last year.
Based on BBB files, this business has a BBB Rating of B.
Reasons for this rating include:
Failure to respond to complaints filed against business.”
See Comments Below to Add/Read Customer Opinions On ALS
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Thanks in advance!
Author: The Mortgage Insider
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Have been lied to everytime i get on the phone with Aurora Loan services. They initiate late fees out of nowhere and force people into foreclosure. Then they told us not to make any mortgage payments that it would be okay they need time to do the loan modification which is a bunch of Bull. Then they tell you that they’ll have an answer for you but never get back to you. I think this company should be thoroughly investigated and all the people who are being lied to told the truth as to where there money is going. I really feel for anyone going through the trouble that we are with this company they and their employees should be tried.
this company is a joke! I tried to modify my loan and they screwed up my paper work 3 time and told me dont worry we can do another mod They final got my paperwork and when they posted my payment 10 days late they told me I broke the agreement and I couldnt try again because I had 4 agreements(which they screwed up) and put me in forclosure. you need to check your yearly intrest statment because I have paid them more money than they sent me a report for. Dont waist your time trying to work with them they are just setting you up for a foreclosure get some legal help and dont trust just any attorney because the are crooks too.