Bank of America Mortgage Review
Bank of America Mortgage is the mortgage division of the national mega-bank owned by parent company, Bank of America Corporation (NYSE: BAC). We located 13 phone numbers, two websites, a number of customer complaints.
Bank of America Website and Phone Contacts
Bank of America Website: https://www.bankofamerica.com/
Bank of America Phone:
800-776-9361
Additional Numbers:
(800) 622-5070
(800) 250-6628
(800) 346-3178
(800) 414-6643
(800) 421-2110
(800) 424-7787
(800) 441-7048
(800) 450-8645
(800) 457-3721
(800) 527-3621
Address: 100 N Tryon St. Charlotte, NC 28255-0001Map
Bank of America Review
Bank of America say on their website:
“Whether you’re buying a new home or refinancing your current one, you can be confident you’ve chosen the home loan that’s right for you. Save time, stress and money with our easy-to-understand home loan choices. We’ve helped millions of people make life’s biggest purchase with confidence. Let us guide you through the process.
Refinance Your Home
Whether you’re looking to lower your monthly mortgage payment, switch to a fixed rate, or even get cash out to finance a major expense, we have the mortgage refinance information you need. If you are experiencing payment difficulties, let’s work together to help keep you in your home.”
Mortgage Purchase Overview
Whether you’re a first-time homebuyer, or looking to buy your next home, we’re here to answer your questions so you have a clear understanding of what you’re getting and what you can comfortably afford.”
We are depending on you, our readers, to let us know what you think of Bank of America’s mortgage rates and service. Input a comment below and give us your thoughts.
Bank of America Complaints
It appears when we search for mortgage complaints against this company, there may or may not be some. Feel free to use our sidebar to search for all the Bank of America complaints listed in Google or just click the link.
BBB Activity on Bank of America
“Based on BBB files, Bank of America has a BBB Rating of A+ on a scale from A+ to F.”
“The BBB processed a total of 7342 complaints about this company in the last 36 months, our standard reporting period. Of the total of 7342 complaints closed in 36 months, 1853 were closed in the last year.”
Mortgage Company Reviews and Company Ratings on Bank of America
Read visitor reviews in the comment section. The comment section holding the reviews on the company is right below. If you don’t see a comment below this means no one has completed a rating yet. You could be the first! Tell us about any problems, fraud, or scams. We would really like to hear your experience, good or bad, with this company, so add your comments by typing in what you think in the comment text box and then hit submit. Once your comment passes moderation, your review will appear.
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Tags: Bank Reviews • Complaints • Mortgage Company Reviews
Bad news for a remodification loan. My husband and I were simply trying to do a refinance after 4 months we fired BofA and have gone to a local bank. News Flash BofA doesn’t care about their customers they care about collecting taxpayer money via Washington. We had done business for years, never a late payment, good credit and what typically takes 30 days to complete they couldnt complete in over 4 months. Incompetent and should have been allowed to go out of business. We are already closing with a local lender within 40 days with better terms and conditions, saving thousands…….
I’d advise staying out of the courts unless your in a pinch. If you file suit you get a reprieve and time to get it together.
I’ve got an administrative remedy that has been successful at forcing the bank to actually prove they are holders in due course, and that a legitimate loan was made to you instead of an exchange. The exchange being your promissory note for a home, then your paying 20 years on an exchange of value.
Your promissory note for the home. If it stopped there everything would be fine, the bank provided a service, they should be compensated…
This is like your asking me to borrow $10,000..I say “Sure do you have collateral?” You say “Sure I’ve got a diamond ring worth $10,000″
You give me the ring and I sell it for $10,000, put that money in my bank account and write you a check for $10,000
I give you the check along with a contract that states you owe me the $10,000 plus interest for the next 20 years ? I just described an exchange, not a loan..?
This goes much, much deeper and there is no room to put all the ways your being ripped off.
I could write a book.
My husband and I have found a home to rent. We have contacted a realtor to put the house on the market. I told BAC we are not getting any assistance therefore we are not paying another dime on the mortgage. I have asked, cried and begged for help for the past six months. I told them I would rather sign a deed in lieu of forclosure and they said I have to send in my information for modification and have the realtor have the house on the market for 90 days. I feel an obligation to my debt and don’t REALLY want to give up but finacially I am not going to win this battle.I have three kids to provide futures for. I am now working two jobs to recover from this and I cannot live in limbo any longer. At least if the house sells or we complete a deed in lieu of forclosure we can begin to rebuild. I just want it to end. I have been an honest, responsible citizen, pay my taxes, and I have been shut out by those who are supposed to help me. I don’t know what’s going to happen next but I am eager to get to the next stage and out of this one.
Wislhire credit Corp sold my mortgage which was in modification to BAC as a defaulted loan 22 months behind. I bank with Bank of America and gave them permission to view my personal account so they could see my final payment to Wislhire was 2/1/10 and they took over the mortgage on 3/1/10. Wislhire said my payments were 3300 per month when all of the documentation I have from them says 1519.32. How could we have been in our home if we had not made a payment in 2 years? BAC assured me that they would resolve this matter and stated for me to continue to make my payments according to my documents. Well, here we are 6 months later and they are telling me they are not sure they are going to accept the modifcation I was in and that I need to send them my taxes and pay stubs. Really? All of my payments I have made only counted for partial payments because although I have and faxed them the mod paperwork, they verified and agreed to the payment amount, they still tell me Wilshire said 3300. We ar tired, we just want to get out and get on with our lives. 1500 a month has been flushed down the toilet and nothing has changed in six months. How do we fight this? Who do we turn to? We have done all that has been asked of us and has received no respect or help in return.
I’ve contacted the local newspaper & tv. TV said they got about 200 complaints last month about BAC. I complained to TX Attorney General, Federal Trade Commission, Comptroller of Currency and The White House and more. Nothing yet, only been a few days but not expecting any help. The government can create this program but when it becomes fraudulent, they bail on the little people like us. I have to pay for an attorney, even though today, BAC admitted they made errors, they aren’t willing to correct it. If I made mistakes like this at my job, I would have been fired but I guess since the government bails them out, it’s ok to screw up everyone’s lives.
The Texas request comes after several companies, including Bank of America, suspended foreclosures following revelations of “robosigning,” a practice in which bank employees sign thousands of foreclosure documents a month without verifying their accuracy or even reading them. Some of the court documents have proven to contain inaccurate information or improper notarizations or signatures.
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Hang in there Jill. I did all the same complaints as you and finally I got noticed by Oregon’s Attorney General who saved my home from an illegal forecosure from B of A on 9/8. They also got the Office of the Comptroller to open an investigation of my file. You should get noticed soon with B of A finally admitting to what we’ve all known for several months. What is so sad is that over two months ago I spoke to several local media people and they all refused to run with my story. If they had the “balls” to expose them, so many could have been saved. Oh and I did write the White House too and I got some stupid generic reply about working with a HUD or HOPE Hotline Counselor, they failed me too and I told them that in my letter and that B of A was about to complete an illegal foreclosure on my home, what a waste of my time. Obama should be held accountable for this failure, he and his supporters just looked the other way while we were all being raped by B of A.
i also had wilshire corp’ it’s been 22 month’s and still waiting to hear bofa nothing yet it’s still under review ”so i know what your going through wev’e paided a lawyer now 6,500.00 so what do we do i don’t want to lose our home”
Denise,
There’s something fishy that went on with Wilshire’s sale of its servicing platform to Bank of America. There’s much to be investigated, including whether WCC filed for default insurance when it went under, thereby making itself “whole,” while passing on the loan to BoA as if nothing ever happened. We’re in the process of producing a film on all this flim/flam.
I had Wilshire and completed the hamp trial the month before they sold the servicing to bofa. I was told that the paperwork had been destroyed by wilshire and that i had to start another mod application with bofa. When i did that, i was declined by bofa for excessive forebarance. If i have only had them for 1 month and they dont have any info from wilshire, how do they claim this. I have not had but one forebarance request from wilshire when i went on disability for 3 months and during those 3 months, i still made payments. Bofa has me in foreclosure but i halted the whole deal with a produce the note. They seem to not be able to do this. hmmmmmmm, i wonder what next
Don’t kiss your application fee goodbye. If it’s, (and it should be) pd with a credit card, contact the card issuer and tell them you have not received the services for the $400. That should start the process of your $$ being returned.