America’s Servicing Company® (ASC) appears to be a the mortgage servicing subsidiary of Wells Fargo. We located a website, six phone numbers, and a link to customer complaints.

America’s Servicing Company® Website and Phone Contact Info.

Website: https://www.ascservicing.com/

America’s Servicing Company® Phone Number:
800-662-3806
866-674-1430
866-567-8439
800-842-7654
866-567-8440
866-426-5569

Fax: 866-453-6315

Loss Mitigation Dept.: 877-222-7875
Authorizations Fax : 612-312-3905 and 612-312-4951

Address: 1 Home Campus, Des Moines, IA 50328Map

Additional Addressess and Phone Numbers:

FOR NON PRIME LOANS:
877.222.7875
opt. 1 — Customer Service (M-F 7a-8p; CST)
opt. 2 — Collections (M-F 7a-10p; Sat 8a-2p CST)
opt. 3, then opt. 1 — Foreclosure Dept (M-F 7a-7p CST)
opt. 3, then opt. 3 — Bankruptcy Dept (M-F 7a-7p CST)
opt. 4 — Loss Mitigation — (M-Th 7a-9p; F 7a-8p ; Sat 8a-12p CST)
opt. 4, then opt. 2 — Spanish Loss Mitigation (Same as abv)
opt. 6 — Loss Mitigation for MULTI LOAN ACCOUNTS (Same)

CUSTOMER RESOLUTION:
Fax # — 866.278.1179
Address:
MAC X2504-014
1 Home Campus
Des Moines, IA 50328

LIQUIDATION:
tele# — 866.903.1053
fax# — 866.359.1975

3RD PARTY AUTHORIZATIONS:
fax# — 866.917.1877

HOPE FOR HOMEOWNERS:
tele# — 866.796.1190

SENDING DOCUMENTS TO LOSS MITIGATION:
address:
America’s Servicing Company
MAC X7801-01H
3476 Stateview Blvd.
Fort Mill, SC 29715
866.590.8910 — fax# for documents

IF YOUR LOAN IS A PRIME LOAN (CLIENT #708):
800.416.1472 — tele#
866.359.7363 — fax#

IF YOU HAVE A “MULTI LOAN” (two loans for the same property):
866.766.6540 — Direct # for Loss Mit Multi Loan
866.659.3383 — Multi Loan Collections Dept.
866.359.4876 — Fax Number for All Multi Loan

Refinance Dept — 866.717.5046

Any other customer correspondence - 866.453.6319

If you plan on making a payment using Western Union Quick Collect, use the following info based upon your client number. I currently only have info for 3 clients:
Client 106: City Code-FREDASC State Code-MD
Client 708: City Code-WFFastPay State Code-MD
Client 591: City Code-Norfred

America’s Servicing Company® Review

From their website:

“What is America’s Servicing Company?

* America’s Servicing Company (ASC) is a division of Wells Fargo Home Mortgage that services loans for other investors under the America’s Servicing Company name.
* The vast majority of America’s Servicing Company mortgages were originated by other lenders, packaged into securities, and sold by those lenders into the secondary market.
* As a result, Wells Fargo had no involvement in the origination or underwriting of the vast majority of loans serviced by America’s Servicing Company.”

Remember a mortgage servicing company may own your mortgage loan or just the contract to service your mortgage loan, so if you are attempting to execute a mortgage modification to stave off foreclosure, contacting the mortgage servicer is the place to start.

If you are facing foreclosure you need information on how to cut a deal with these servicing companies to avoid foreclosure, click the link to learn more, Loan Mod Category.

We are depending on you, our readers, to let us know what you think of this company’s service. Input a comment below and give us your thoughts.

America’s Servicing Company® Complaints

It appears when we search for mortgage complaints against America’s Servicing Company®, there may or may not be some. Feel free to use our sidebar to search for all the America’s Servicing Company® complaints listed in Google or just click the link!

BBB Activity on America’s Servicing Company®

“Based on BBB files, this business has a BBB Rating of B on a scale from A+ to F.”

“BBB processed a total of 395 complaints about this company in the last 36 months, our standard reporting period. Of the total of 395 complaints closed in 36 months, 133 were closed in the last year.”

Mortgage Reviews and Company Ratings On ASC

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