Wells Fargo Home Mortgage is a subsidiary of the Federally chartered $40 billion depositor bank, Wells Fargo Bank, NA which is owned by Wells Fargo & Co (NYSE: WFC) and is the second largest mortgage company in the country.


Note: Read Our Top Five Mortgage Complaints!

Wells Fargo is top dog in mortgage application volume. In 2010, Wells and Bank of America were almost equal but in 2011, they pulled so far ahead of BofA they doubled their application volume!

According to Consumer Financial Protection Bureau data, they had almost $457 billion in applications in 2011.

Wells Fargo also has a wholesale lending division providing money to mortgage brokers all across the country. So, it is possible you'll end up with a Wells mortgage through your neighborhood mortgage broker.

According to their website:

“Your home plays an important role in your life. We understand. Wells Fargo is committed to providing you with the information and assistance you need, whenever you need it. Learn more about the steps, benefits, and considerations of home financing — all in one place.”

Contact Information

Website: www.wellsfargo.com

Phone: (800) 288-3212

Website Review

Reviewed by The Mortgage Insider on March 19, 2011.

The Wells Fargo website is a professionally done bank website with all the security measures we expect. There is a mortgage section for those looking to get information on their mortgage products. All in all a very good website.

Recent News

It looks like they have some good news about their servicing dept. In the National Mortgage Professional Magazine article on 2/22/13, it says “Wells Fargo has reported that between March 1, 2012 and Dec. 31, 2012 the company assisted more than 70,000 homeowners through expanded loan modifications, other customer relief options, and refinances under last year’s Nationwide Mortgage Servicing Settlement. As a result, Wells Fargo has fulfilled an estimated 73.5 percent of its $4.3 billion national consumer relief and refinance commitment and remains on track to complete its entire commitment in the required time frames.”

Also regarding their servicing, they received three out of five stars in Fannie Mae’s Star Program for servicers. This program acknowledges achievement in customer service and foreclosure prevention.

Ratings and Complaints

The BBB reports “5563 complaints closed with BBB in last 3 years | 1971 closed in last 12 months” and they have a B+ rating as of 11/29/12.

Now it’s your turn…

Help us out…if you've worked with this company let us know what you think of their mortgage rates and service. So if you have a personal story to tell, toss in a comment below.

It could help a lot of folks shopping for a mortgage.

Mortgage shoppers should read ALL the visitor reviews in the comment section below to get the “whole picture”.

If you have a past experience with Wells Fargo Mortgage, tell us about any complaints, problems, fraud, or scams. When writing your review comment, good or bad, try to stick to the facts. Don't 9write a rant filled with complaints…write a factual account of exactly what happened.

I thank you on behalf of all of our future readers!


Previous Post: «
Next Post: »

More Related Posts:

Did you like this post?
If so, please consider leaving a comment below or subscribing to the RSS feed to have future articles delivered to your feed reader or delivered by email.